darrelhuish.net

They say if you go to a conference and come back with one good idea that you’ve had a success. Well, I had the chance to hear Dell’s CIO, Steve Schuckenbrock, speak, and I got at least one good idea from him. He had come to Dell from PepsiCo, and before that from EDS. So I asked how he went about beginning in a new organization, figuring out how to make an impact and to create change while also learning how to work within a new culture. His answer was great. He said that he starts with the assumption that everyone he meets is smart and innocent. He says if you don’t give people the benefit of the doubt at the beginning you create a self-fulfilling prophesy that people won’t be able to adapt to the need for change and to excel.

This entry was posted on Sunday, September 9th, 2007 at 8:54 pm and is filed under 'Copa Talk. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.